• Orders $0.01 – $9.99: Economy (5-8 Business Days) for $4.99
• Orders $10.00 – $49.99: Standard (2-6 Business Days) for $7.99
• Orders $25.01 – $74.99: Ground (2-5 Business Days) for $9.99
• Orders $75.00 – $450.00: Ground (2-5 Business Days) for $19.00
• Orders $450.01 – $724.99: Ground (2-5 Business Days) for $25.00
• Orders $725.00 – $1,099.99: Ground (2-5 Business Days) for $29.00
• Orders $1,100.00 – $1,999.99: Ground (2-5 Business Days) for $39.00
• Orders $2,000.00 – $2,500.00: UPS Ground (2-5 Business Days) is Free

• Orders $199.99 – $700.00: $49.00
• Orders $700.01 – $2,500.00: $149.00

• Orders $0.00 – $74.99: Priority Mail (5-10 Business Days) for $14.99
• Orders $75.00 – $399.99: Priority Mail (5-10 Business Days) for $19.99
• Orders $400.01 – $700.00: Priority Mail (5-10 Business Days) for $49.00
• Orders $700.01 – $2,500.00: Standard (5-10 Days) for $99.00
• Expedited Options: Ranging from $89.00 to $199.99 depending on order value.

• Orders $0.00 – $25.00: Priority Mail International for $19.99
• Orders $25.01 – $75.00: Priority Mail International for $29.99
• Orders $75.00 – $399.99: Standard International for $49.99
• Orders $400.00 – $701.00: Standard International for $79.00
• Orders $701.01 – $2,000.00: Standard International for $149.00
• Strandberg Chameleon Models: $99.00
• Note: Calculated DHL Commerce rates are also available at checkout.

• Small Items & Prep ($0.00 – $149.99): $29.99
• MFC1, PCBA, etc. ($150.00 – $399.99): $49.99
• Jamstik Core Air ($400.00 – $700.00): $99.99
• Jamstik Standard Air ($700.01 – $1,200.00): $159.00
• Jamstik Deluxe ($1,200.01 – $2,000.00): $179.00
• Strandberg Chameleon (5-8 Business Days): $199.00

• Small Items & Prep ($0.00 – $99.99): $29.99
• MFC1 & Other ($100.00 – $299.99): $49.00
• Jamstik Core Air ($300.00 – $700.00): $99.00
• Jamstik Standard MIDI Air ($700.01 – $1,200.00): $199.00
• High-End Guitars ($1,200.01 – $2,500.00): $199.00

• Orders $0.00 – $24.99: $19.99
• Orders $25.00 – $399.99: $49.99
• Orders $400.00 – $749.99: $99.00
• Orders $750.00 – $2,000.00: $199.00

• Orders $400.00 – $700.00: Standard International (6-12 Business Days) for $179.99
• Orders $701.00 – $1,800.00: International Air for $349.00

• Orders $0.00 – $99.99 (6-12 Business Days): $19.99
• Orders $100.00 – $700.00 (Standard from Asia): $49.00
• Orders $701.00 – $2,000.00 (Standard): $149.00
• Orders $2,000.01 – $3,000.00 (Air from US): $179.99

• Orders $200.00 – $750.00 (7-14 Business Days): $189.00
• Orders $2,000.00 – $2,500.00 (Special Air, 8-14 Days): $449.00

• Mexico: Shipping ranges from $99.00 (Core models) to $199.00 (Deluxe/Chameleon models), typically arriving in 5-8 business days.

• Brazil: Strandberg Chameleon orders ($2,000 - $2,500) ship for $399.00 (7-14 business days).

• South Africa, Chile, Georgia, Saudi Arabia: Economy shipping (up to $399) starts at $29.99. Guitar shipments range from $99.99 up to $399.00 depending on the order value and speed.

• U.S. Outlying Islands: Standard international rates range from $49.99 (orders under $100) up to $299.99 (orders up to $2400).
  
  

Will I have to pay import taxes and duties?

Your country may require you to pay an import charge for your products. This may result in you having to pay additional charges which are not included in the total price displayed at checkout. The amount of customs duty and import VAT payable will be assessed at the point of entry of the destination country. We will not be able to tell you the cost as customs policies and import duties vary widely from country to country. Jamstik is not liable for these charges. We would advise that you check your local import tax regulations before ordering. 

How do I track my order?

1. Navigate to the website for the carrier handling your shipment (USPS, UPS, FedEx, or DHL)

2. Enter your assigned tracking link. 

USPS Tracking

UPS Tracking

FedEx Tracking

DHL Tracking

Note: For DHL, the Waybill is the tracking number 

How will I know when my goods have been dispatched?

Once your order has been shipped you will receive an email from your courier. This email will include a tracking number and instructions on how to track your shipment. 

What happens if my order arrives damaged?

We’re sorry to hear your order was damaged in transit. Our Support team will be able to arrange an RMA for you. Please email support@zivix.net to get in touch with our support team. Also, check out this article to know more.

If you don't ship to my country, how can I purchase Jamstik products?

We have distributors worldwide. Please see our list of authorized retailers here.