Shipping Information
HOLIDAY 2022 SHIPPING CUTOFF DATES:
International and Ground Shipping: Order by 11:59pm on December 15th
Expedited, Priority Shipping: Order by 11:59pm on December 21st
What does shipping cost?
Shipping costs are dependent on your purchase value.
Use Shipping Calculator:
You can also use our shipping calculator in the shopping cart before finalizing your order. Make sure you have added the products you'd like to order to your cart. Then, go to jamstik.com/cart to use the shipping calculator.
United States
| Delivery Service | Shipment Cost | Shipping costs |
| USPS Priority Mail | $0.00–$250.00 | Free |
| USPS Priority Mail | $250.00–$399.99 | $19.99 |
| USPS Priority Mail | $400.00–$1,000.00 | $79.99 |
| USPS Priority Mail | $1,000.01–$2,000.00 | $159.99 |
| $2,000+ | Contact Us |
United States Zone 2 (NON-CONTIGUOUS)
(Includes: Alaska, American Somoa, Federated States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific)
| Delivery Service | Order Value Amount | Shipping Cost |
| USPS Priority Mail | $0.00-$75.00 | $19.99 |
| USPS Priority Mail | $75.00-$399.99 | $29.99 |
| USPS Priority Mail | $400.00-$1,000.00 | $129.99 |
| USPS Priority Mail | $1,000.00-$2,000.00 | $199.99 |
Rest of the World
| Delivery Service | Order Value Amount | Shipping Cost |
| USPS Priority Mail International | $0.00-$25.00 | $14.99 |
| USPS Priority Mail International | $25.01-$75.00 | $29.99 |
| USPS Priority Mail International | $75.01-$355.00 | $39.99 |
| USPS Priority Mail International | $355.01-$899.99 | $99.99 |
| USPS Priority Mail International | $900-$1,800 | $199.99 |
| USPS Priority Mail International | $1800+ | Contact Us |
Delivery FAQs:
Do you deliver to PO boxes and BFPO addresses?
Yes, through USPS.
Do you deliver to hotels?
Yes.
What are delivery times once dispatched?
| Delivery Service | Time to deliver once dispatched | |
| North America | UPS Standard | Monday to Friday within 5 business days |
| UK + Europe | UPS Standard | Monday to Friday within 4-6 business days |
| Rest of the world | UPS Worldwide Express Saver | Monday to Friday within 5-10 business days |
How will I know when my goods have been dispatched?
Once your order has been shipped you will receive an email from your courier. This email will include a tracking number and instructions on how to track your shipment.
How do I track my order?
1. Navigate to the website for the carrier handling your shipment (USPS, UPS, FedEx, or DHL)
2. Enter your assigned tracking link.
Note: For DHL, the Waybill is the tracking number
Will I have to pay import taxes and duties?
Your country may require you to pay an import charge for your products. This may result in you having to pay additional charges which are not included in the total price displayed at checkout. The amount of customs duty and import VAT payable will be assessed at the point of entry of the destination country. We will not be able to tell you the cost as customs policies and import duties vary widely from country to country. Jamstik is not liable for these charges. We would advise that you check your local import tax regulations before ordering.
Do I have to be there to sign for delivery?
No, not unless you designate this option during checkout.
What happens if I missed my scheduled delivery?
UPS — will attempt three (3) delivery attempts to your address. If they cannot make a delivery by the 3rd attempt, the package will be returned to sender.
FedEx — will attempt two (2) delivery attempts to your address. If they cannot make a delivery after the 2nd attempt, the package will be returned to sender.
If you miss a delivery you can request delivery to an access/local collection point.
What happens if my order arrives damaged?
We’re sorry to hear your order was damaged in transit. Our Support team will be able to arrange an RMA for you. Please email support@zivix.net to get in touch with our support team. Also, check out this article to know more.
If you don't ship to my country, how can I purchase Jamstik products?
We have distributors worldwide. Please see our list of authorized retailers here.