Product Registration & Getting Started with Your New Jamstik

December 23, 2019 1 Comment

Did you get a Jamstik smart guitar for the holidays? Congratulations! Whether you're learning your first guitar chords with the Jamstik or using it as a MIDI controller to create and record music, we want to make sure you have the best experience possible. 

We encourage you to register your Jamstik on the play.jamstik.com web portal via desktop or laptop computer running Google Chrome—as it will serve as your hub for information, updates & more! We highly recommend signing up as it gives you access to our customer newsletter which includes important news, updates, and product info + exclusive deals, giveaways, and customer feedback opportunities.

Getting Started: 

When you sign up on the Jamstik Portal, you'll be prompted through the 'Getting Started' page with initial setup instructions on how to get connected and start playing the Jamstik based on your device platform (iOS/Chrome).

Here are a few other important items to note:

1. Ensure your strings are at proper tension upon receipt! If your Jamstik has been outside in the COLD, you may need to tighten the strings.
2. Make sure to update your firmware upon power up! 
3. Check to be sure your strings are calibrated correctly. Read up on string calibration & how to adjust picking sensitivity.

Jamstik & Third-Party Compatible Apps

Interested in trying out 3rd party compatible apps? Head over to our Compatible Apps page for some suggestions based on your device platform, or check out third-party app demo and tutorial videos on Youtube. For beginners on iOS or Mac, we're big fans of GarageBand! If you're a web-based user, we'd recommend doing a free trial of Soundtrap.

We LOVE User Feedback

If you have suggestions of apps or software you'd like to see demoed or specific Jamstik feature requests, let us know in our Feedback section of the Play Portal. It's a great way to let us know about ideas you have or features you'd like to see implemented via firmware updates.

If you need us, we're available on Live Chat on jamstik.com, or you can submit a ticket to jamstik.com/support

Thanks for checking in! 

The Jamstik Team

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