Warranty | Help Center

Warranty

Your jamstik™ product is warranted against defects in materials and workmanship for a period of 180 days from the date of original retail purchase from an authorized jamstik dealer. If a defect exists, Zivix, at its option will (1) repair the product at no charge using new or refurbished parts, (2) exchange the product with a functional equivalent product that is new or refurbished, or (3) refund the original purchase price. This does not mean you can abuse your jamstik and expect warranty service. We do not cover normal wear and tear, scratches, cracks from mis-use, bent or broken midi-port, theft or loss. This warranty excludes damages resulting from abuse, accident, modifications, or other causes that are not defects in materials and workmanship. Customization of your product will void your warranty.

Within 30 days of purchasing a jamstik, if a string should break, a replacement(s) is available at no charge (shipping and handling charge applies).

Any recovery is limited to the original purchase price. No other person is authorized to modify this limited warranty. Your seller is responsible for any other applicable warranties.

This warranty gives you specific legal rights, and you may have other rights that vary by state and jurisdiction. These rights shall not be affected by this limited warranty. This warranty cannot be transferred or assigned.

To obtain warranty service, contact Zivix, using the information provided at www.jamstik.com. Proof of purchase is required to verify eligibility.

© 2014 Zivix, LLC. All Rights Reserved. jamstik™ and Zivix are trademarks of Zivix, LLC.

  • Zivix LLC
  • 4150 Olson Memorial Hwy, Suite 400
  • Golden Valley, MN 55422

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